Mary Portas: Secret Shopper

Mary Portas: Secret Shopper

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Season
Episode
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Season 2
4. Mary Portas: Secret Shopper
Mar 17, 2015
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Season 2
3. Mary Portas: Secret Shopper
Mar 10, 2015
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Season 2
2. Godfreys
Mar 3, 2015
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Season 2
1. Mary Portas: Secret Shopper
Feb 24, 2015
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Season 1
3. Fonehouse
Feb 2, 2011
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Season 1
1. Pilot
Jan 19, 2011
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About

A career that began in retail taught Mary Portas a lesson: the customer always comes first. In her latest series Portas goes undercover to expose shoddy customer service and uses the information to give high street higher-ups a wake-up call. The retail expert concludes, ultimately, that shops need to stop putting profits above customer service, and shoppers need to stop putting up with it if they don't.


Genre - Documentary/Consumer
Country - GBR
Language - en-GB
Original Air Date - Wednesday 19th January 2011
Run Time - 1h


Cast & Crew

Stars Mary Portas


More Information
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