Help & support
On TV Tonight FAQ
Answers to the questions we hear most about accounts, TV listings, channels, reminders and using On TV Tonight.
Find the answer faster
Click any question to expand the answer. Start with the section that best matches what you need help with.
Your account
Help with signing in, updating your details and managing your account settings.
I can’t remember my password Reset your password and get back into your account.
Go to our Forgot your password? page and enter the email address linked to your account. We’ll send you a temporary password so you can sign in again and update it from Profile Settings.
How do I change my email address or password? Update your sign-in details from your account settings.
First sign in to your account. Then open Profile Settings to update your email address and/or choose a new password. Be sure to save your changes before leaving the page.
How do I delete my account? Remove your account from within your profile settings.
To delete your account, sign in and go to Profile Settings. Scroll to the bottom of the page, click the dark red “PLEASE DELETE MY ACCOUNT” button, then confirm when prompted.
Your guide & channels
Personalise your listings, channel lineup and provider settings.
How do I edit, remove or add channels? Customise your channel lineup to match how you watch TV.
To customise your channel lineup, sign in and go to My Channels. From there you can hide channels you don’t watch, add channels available in your package, and re-order them so your guide matches the way you prefer to browse.
How do I change my location or TV provider? Update your listings if you move or switch providers.
If you’ve moved or changed provider, sign in and go to TV Provider. You can update your location and select a new over-the-air, cable or satellite provider so your guide reflects the correct listings.
Can I print my schedule? Print the page you are viewing with your browser’s print tools.
Yes. While viewing the page you want to print, use your browser’s print option such as File → Print or Ctrl/Cmd + P. We don’t currently provide a separate printer-friendly layout, so your browser will print the page as it appears on screen.
Alerts & notifications
Manage the reminders you receive for your shows.
How do I turn off email alerts? Stop reminders for individual shows from your account.
To stop reminders for a show, open Edit Reminders in your account. Next to each show you’ll see an “Alert me” pulldown — choose “No Alert” and email notifications for that show will be turned off.
Content & shows
Understand what On TV Tonight can help with — and what sits with broadcasters.
I don’t like a specific TV show or channel Feedback about programming should go to the broadcaster directly.
On TV Tonight is a TV listings and streaming guide — we don’t control what any channel chooses to broadcast. If you’d like to comment on a specific program, series or channel, please contact the broadcaster or production company directly.
Still need help?
Can’t find the answer you’re looking for?
Visit our Contact Us page and send us the details. Whether it’s your account, your listings or your reminders, we’ll do our best to point you in the right direction.